Privacy Policy
Effective Date: January 1, 2026
Welcome to Jhotpot Pay. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile recharge and telecom services through our website and mobile application.
1. Information We Collect
We collect information necessary to provide our services efficiently and securely.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- National ID (if required)
Transaction Information
- Mobile Recharge History
- Bill Payment Records
- Transaction IDs
- Payment Details
- Device & Login Information
2. How We Use Your Information
- Process mobile recharge requests.
- Provide telecom-related services.
- Verify user identity.
- Improve our platform and customer experience.
- Prevent fraud and unauthorized activities.
- Send transaction notifications.
- Provide customer support.
3. Information Sharing
We never sell or rent your personal information. Information may only be shared with telecom operators, payment gateways, trusted service providers, or government authorities when required by law.
4. Data Security
We use industry-standard security measures including encrypted connections (SSL/TLS), secure authentication, protected servers, and continuous monitoring to safeguard your personal information.
5. User Responsibilities
- Keep your password confidential.
- Never share OTP codes.
- Report suspicious activities immediately.
- Provide accurate account information.
6. Cookies
We may use cookies to improve website performance, remember user preferences, and analyze website traffic. You can disable cookies in your browser settings if preferred.
7. Third-Party Services
Our services may integrate with telecom operators, payment gateways, analytics providers, and customer support tools. These third-party services maintain their own privacy policies.
8. Data Retention
We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and prevent fraud.
9. Children's Privacy
Our platform is intended for users legally eligible to use digital payment and telecom services. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Company: Jhotpot Pay
Email: jhotpotpay@gmail.com
Website: www.jhotpotpay.com