1. Eligibility

You must be at least 18 years old or legally eligible under the laws of your country to use Jhotpot Pay. By using our services, you confirm that the information you provide is accurate and complete.

2. Services

Jhotpot Pay provides digital telecom services including:

• Mobile Recharge
• Data Pack Purchase
• Utility Bill Payments
• Digital Payment Services
• Promotional Offers (when available)

3. User Account

• You are responsible for maintaining your account security.
• Do not share your password or OTP with anyone.
• You are responsible for all activities under your account.
• Notify us immediately if you suspect unauthorized access.

4. Mobile Recharge

• Recharge requests are processed using the mobile number you provide.
• Please verify the number before confirming any transaction.
• Successfully processed recharges generally cannot be reversed.
• Network delays caused by telecom operators are beyond our control.

5. Payments

• All payments must be made through approved payment methods.
• Prices, service charges, and promotional discounts may change without prior notice.
• Payment confirmation is subject to successful transaction verification.

6. Refund Policy

Refunds are considered only when a recharge or payment fails due to technical reasons. Successfully completed telecom recharges are generally non-refundable unless required by applicable law.

7. Prohibited Activities

• Fraudulent transactions.
• Using false identity information.
• Money laundering activities.
• Unauthorized access attempts.
• Any illegal use of the platform.

8. Suspension & Termination

We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in fraudulent activities, or pose security risks to our platform or users.

9. Intellectual Property

All trademarks, logos, software, graphics, and content on Jhotpot Pay are the property of Jhotpot Pay or its licensors and may not be copied, modified, or redistributed without written permission.

10. Limitation of Liability

Jhotpot Pay is not responsible for losses resulting from incorrect mobile numbers entered by users, telecom operator delays, network failures, or events beyond our reasonable control.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services after changes are published constitutes acceptance of the updated Terms.